Webinar – Going to the Gemba – Where the Real Work Happens

About the Event

Gemba is a Japanese term that translates to the “real place” or where the work takes place. “Going to Gemba” is a philosophy that instructs management to spend time where real work occurs in order to build profound knowledge of the process.

Going to the Gemba involves taking a visit to the work area and looking at the work and talking to those closest to the work. Gemba walks are a series of structured, on-site interviews with representative process participants with the goal of gaining a comprehensive understanding of the process. Interviews focus on detail such as process time, wait time, defect rates, root causes and other information that can lead to targeted improvements.

In this session, we will give an overview of how to approach the Gemba Walk and hear from Master Lean Practitioners, Miriam Keogh of Dawn, Liam Farrell of Boliden (Tara Mines) and Billy Creavin of Alkermes on their practical experience of going to the Gemba, what the pitfalls are and how to avoid them.

About the Midlands Lean Network