The event
In an enlightening session held on the 5th of October, we had the privilege of hosting Brian Clancy, Business Process Improvement Manager for An Post Commerce, as a guest speaker at the Dublin Lean Network. Brian’s extensive experience in An Post spans 38 years covering mails operations, retail customer service, strategy, operations management and more recently in the area of Lean and Six Sigma. During the last 10 years, he has witnessed and actively contributed to the remarkable transformation of An Post, the national postal service of Ireland.