Dublin Lean Network Recording: From Being Stuck to Making it Stick, Embedding a Sustainable Excellence Culture

Join Ciaran Crosbie, Dublin Lean Network, for a discussion with Nuala O’Hagan of Rabobank as they explore the best methods to embed a culture of excellence.

This seminar demonstrates how Rabobank Dublin moved from an inconsistent approach to continuous improvement to one that is embedded in all aspects of daily work, and how this shift supported the organisation during the COVID pandemic.

In this seminar you will learn:
• The impact and importance of ‘systems thinking’
• Using behaviors to actively shape and shift a culture
• The positives of moving from directive to coaching management styles