This course demonstrates how to negotiate to a position of success. Too often a group will meet to negotiate an arrangement and fail to come to a reasonable position – entrenched positions will stop useful negotiation and poor use of interpersonal skills leads to “stand off” positions. Aggressive behavior wins out and the result is … Read more

This 2 part-program will give you the skills and confidence to use the Lean and Six Sigma tools to improve processes and drive out waste in your organisation. You’ll also learn the essential faciliation skills you’ll need to run highly successful Lean Six Sigma projects. The first part of this program is an intensive, highly … Read more

The event is recommended for project managers, team leaders, project assurance and project support staff who are responsible for managing/supporting projects using PRINCE2®. The course is suitable for all staff working on any type of project. Previous experience of PRINCE2® is not necessary This course will be delivered through Insights, an APMG accredited training organisation … Read more

ITIL® Foundation is a prerequisite to take ITIL® Practitioner as it supplements, rather than substitutes the Foundation qualification. To that end the ITIL® Practitioner syllabus will require delegates to have passed their ITIL® Foundation exam and be familiar with the principles of ITSM and the organization-wide common language of ITIL®. These learnings will be put … Read more

In order to deliver radical and beneficial change, business analysts must be able to identify, evaluate and improve business processes. The use of modelling techniques facilitates a methodical and effective approach to defining change requirements. This allows public and commercial sector organisations to achieve significant improvements in the efficiency of their operations and the effectiveness … Read more

Effective risk management can bring significant and far-reaching benefits to every company or organisation. M_o_R® is an internationally recognised methodology to assist you put in place effective frameworks for making informed decisions about risk. It is used by the Office of Government Commerce (UK) as the best practise in risk management. M_O_R® is aimed at … Read more

Programme Management is the discipline of managing a series of related projects, known collectively as a programme. The successful management of a programme requires a specific set of leadership and management skills that go beyond the discipline of project management. The internationally recognised Managing Successful Programmes (MSP®) course focuses on the key skills and knowledge … Read more

The Environmental Protection Agency recently reported a deterioration of water quality at hundreds of water bodies around the country between 2013 and 2015, though there were improvements at a similar number of other water bodies. Just 21 sites achieved the highest quality rating compared to over 500 sites in the late 1980s. Water pollution has … Read more