After trained examiners and accomplished business professionals performed a thorough assessment of its facility, the AbbVie Ballytivnan site in Ireland has been awarded the internationally recognized Shingo Prize from the Shingo Institute, a program in the Jon M. Huntsman School of Business.

The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded AbbVie Ballytivnan in Ireland with the Shingo Prize.

“Receipt of the Shingo Prize is a worldwide recognized symbol of an organization’s successful establishment of a culture anchored on principles of enterprise excellence—principles such as respect for every individual, leading with humility, quality at the source, the quest for perfection, creating value for the customer, etc.,” said Ken Snyder, executive director at the Shingo Institute. “Ultimately, these recipients are in a class of the best organizations in the world, regardless of industry or country.”

AbbVie is a research-driven biopharmaceutical company with 22 primary research and manufacturing facilities around the world. Their 29,000 employees are scientists, researchers, manufacturing specialists, and regulatory experts located in 170 different markets to treat 30+million patients. AbbVie focuses on coming up with new approaches to address today’s health issues—from life-threatening illness to chronic conditions in the following therapeutic areas of focus: Immunology, Oncology, Neuroscience, Virology, and General Medicine. AbbVie Ballytivnan currently produces drug delivery devices, including an auto injector pen that is used by patients around the world who use the company’s treatment indicated for a range of immune related illnesses including rheumatoid arthritis and Crohn’s disease. The site also manufactures a combination product that is used to administer a treatment for patients with advanced Parkinson’s disease.

AbbVie Ballytivnan is delighted to have been awarded the Shingo Prize,” says Joseph Kumor, the AbbVie Ballytivnan site director. “Our people are our greatest asset and we are very proud of our culture. This award is the result of the dedication and hard work of all our employees and the pride they take in ensuring that the products we manufacture make a remarkable impact on the lives of our patients around the world.”

Niall Kerlin, the operations manager of AbbVie Ballytivnan, says, “Our employees are incredibly proud of this recognition from the Shingo Institute. Using the Shingo Model, we have built a culture of operational excellence by ensuring that our people, systems, and tools are all aligned to our company vision and strategies. The focus on our culture and behaviors has resulted in an engaged and dedicated workforce that is continually improving how we run our business.”

AbbVie achieved remarkable results by implementing principles of the Shingo Model and making continuous improvement the core of their culture. A focus on daily management including team huddles, tier meeting process, leader standard work, problem-solving and visual management has driven continuous improvement central to the impressive success in the AbbVie network. Daily root cause analysis is performed to close performance gaps using 3C (concern, cause, countermeasure) and A3 problem-solving methodologies. AbbVie engages in regular kaizen events and executes Lean Six Sigma projects where all employees are equipped with basic problem-solving skills, enabling the site to consistently deliver superior business results.

By “challenging” or applying for an award, organizations invite a group of accomplished professionals and trained examiners to thoroughly review their culture and operations. The examiners evaluate the challengers based on a rigorous set of standards and the Shingo Institute awards the organizations according to their assessment results.

Team members from AbbVie Balytivnan will receive the Shingo Prize during the Awards Gala at the 30th Shingo Conference held the week of April 9–13, 2018 in Orlando, Florida, USA. The conference is a five-day event featuring a selection of workshops, plant tours, keynote speakers, and breakout sessions designed to provide ongoing knowledge, insights, and
experience for organizations in their pursuit of operational excellence.

Source: Shingo Institute