A Lean best practice site visit to Phonovation is scheduled for Thursday 12th April 2018.  This is part of a series of lean (in Ireland) best practice visits planned during the year.  Please follow the registration link below if you are interested in attending.  The capacity for the visit is limited.  A maximum of 4 delegates per company can be registered.  Registration is free of charge.  Please note that the visit/session may be recorded for use as a learning tool.

Link to Register: click here to register for the visit to Phonovation

Proposed Agenda

09.30am-09.45am          Delegate Arrival/Sign in

09:45am-10:20am            Journey, focus 1

10:25am-10:55am            Journey, focus 2

11:00am-11:30am          Journey, focus 3

11:30am-12:00am           Q&A in Journey Rooms, Group photo

‘Phonovation is Ireland’s largest interactive SMS and automated voice provider. Founded in 1988, their diverse client portfolio ranges from SMEs to Multinationals. In 2017, Phonovation processed in excess of 200 million calls and texts on behalf of their clients. Their rapidly growing workforce is split between their Dublin HQ, London office and the development hub in Newcastle, UK. At the 2017 Cyber Threat Summit they were awarded Cyber Solution of the Year for PhonoSecure, a suite of identity proofing solutions which help to eliminate fraud in financial institutions. In addition to cyber security they provide 4 main services: Bulk SMS, SaaS, Call Handling and Premium Rate Services.’

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