On Monday 04 and Tuesday 05 December, the EU-Japan Centre will organise its 16th Lean in Europe visit. For the first time, the activity will consist of a double-visit and will focus on lean in services.
The first company to be visited is Phonovation Ireland’s largest interactive SMS and voice Services Company. The second visit will be to Topflight Travel Group, market leader in quality holidays Both visits will take place on 5 December, with a preparatory meeting and dinner on the evening in Dublin on 4 December.
To apply, please click here. Your application must be submitted no later than 5 November. The usual Lean in Europe visit terms and conditions apply. Please do not book any flight or accommodation until you have been notified by the EU-Japan Centre that your application for a place has been approved.
The Visit to Phonovation
Phonovation is Ireland’s largest interactive SMS and voice services company and aims to become the leading provider of interactive SMS and voice services in each of our chosen markets. This first visit will focus on Phonovation’s journey with lean – driving business value in using kanban, business prioritisation and capacity based planning; using a monthly lean operations review for the whole business to share performance data, understanding and areas of focus and improvement; and developing incremental continuous improvement and “lean thinking” by using experimentation & micro learning events.
The visit to Topflight Travel Group
Topflight Travel Group is a market leader in quality holidays both to summer destinations, as well as an award-winning ski programme. The visit to Topflight Travel Group will take place in the afternoon of 5 December and will address its lean journey – from its very first ‘step’ to how it has embedded Lean thinking into its office design including use of Visual Management and 5S. It will also look at how the company uses Hoshin Kanri and X-Matrix to empower its software development team solve business problems and also at finance processes – how applied simple lean tools including 5S, Value Stream Mapping and Standard Work to reduce Accounts Payable workload by over 70% and reduce supplier payment issues to zero (so far).
In one day you will see Best Practice methods into action, in a lean in services business. Learn about:
- Driving business value in using Kanban, business prioritization and capacity based planning
- Using a monthly lean operations review for the whole business to share performance data, understanding and areas of focus and improvement
- Developing incremental continuous improvement and “lean thinking” by using experimentation & micro learning events
- Applying lean into the design including use of Visual Management and 5S. It will also look at how Hoshin Kanri and X-Matrix is used, to empower the office development
- Reducing workload and supplier payment by using Value stream mapping and Standard Work to reduce accounts payable
Deadline: Sunday, 05 November 2017.
Source: EU Japan Centre