Problem solving is one of the key factors to successful Lean implementation; sustaining a Lean transformation requires continuous problem solving by everyone in the organisation. In the context of continuous improvement, it is a never-ending process. The six sigma yellow belt course includes a suite of problem solving tools which can be employed to increase profitability, lower costs and improve customer satisfaction.
Who Should Attend
Yellow Belt training is essential for the front line support team such as supervisors, team leaders and support personnel to ensure that problems are resolved at the appropriate level in the organisation. The long term goal would be to train all levels of the organisation to this level to allow the organisation to make Lean Transformations a reality.
This course covers the underlying concepts behind Lean Thinking with particular emphasis on problem solving, root cause analysis and the application of the DMAIC cycle: Define-Measure-Analyse-Improve-Control to implement solutions. Yellow Belt training includes details on the most commonly used problem solving tools such as 5 whys, Ishikawa’s seven problem solving tools, and the A3 process.