Practical Problem Solving Training offered by Alora Consultants focuses on the most common problem solving tools and how they can be used in a systematic, structured format. The format of the training will be tutor led. The training is very interactive thus there is a lot of emphasis on group dynamics and ensuring the attendees participate and interact with the trainer and each other. The training is conducted through presentations, simulations, role plays, group exercises, discussions and case studies.
Content
The content of the programme would include the following:
• Introduction - to workshop & basic introduction to Continuous Improvement.
• CI Methodologies - will include TQM, Lean, Six Sigma, Kaizen, Change Management and Hoshin Planning. This will bring the attendees through the history and evolution of CI methodologies.
• Problem Solving Roadmaps - Moving on from the theory to the practical side, the focus of this section is to explain the different problem solving techniques available. Plan Do Check Act (PDCA), 6 Step Problem Solving, 8D, DMAIC and Kaizen.
• Problem Solving Tools - Keeping with the practical element, the focus of this section will be on the tools. Examples of which are Voice of the Customer, Problem Definition, Process Mapping, Value Stream Mapping, Brainstorming, Fishbone.
Who should attend?
This course is intended for those employees within a business who are engaged in daily problem solving, for example Team Leaders, Shop Floor Employees, Process Engineers, Quality Technicians and Engineers, Maintenance, Supervisors, Managers, Executives and Project Managers.
Download Alora Consultants Problem Solving Training Programme
Course Certification
Each attendee will receive a certificate of completion of the training course once they successfully pass the examination.